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COMMON QUESTIONS

BEFORE YOU REACH OUT

Where is my order? How do I track it?

We ship same-day for orders placed before 2PM EST. Standard shipping takes 3-5 business days.

What's your return and refund policy?

We ship same-day for orders placed before 2PM EST. Standard shipping takes 3-5 business days.

How do I choose the right strain for me?

We ship same-day for orders placed before 2PM EST. Standard shipping takes 3-5 business days.

Where can I find your lab results / COA?

We ship same-day for orders placed before 2PM EST. Standard shipping takes 3-5 business days.

Do you offer wholesale or bulk pricing?

We ship same-day for orders placed before 2PM EST. Standard shipping takes 3-5 business days.

My package arrived damaged. What do I do?

We ship same-day for orders placed before 2PM EST. Standard shipping takes 3-5 business days.

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