Privacy policy

Last updated: September 23, 2025

BUMBLE BEE KRATOM operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). BUMBLE BEE KRATOM is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment details and transaction information.
  • Account information including username, password, preferences and settings.
  • Transaction information including items viewed, added to cart, purchased, returned or exchanged.
  • Communications with us including customer support inquiries.
  • Device and usage information including IP address, browser details, and interaction with the Services.

Personal Information Sources

We may collect personal information directly from you, automatically through the Services, from our service providers, or from partners and third parties.

How We Use Your Personal Information

  • Provide, tailor, and improve the Services, including order processing, account management, shipping and returns.
  • Marketing and advertising.
  • Security and fraud prevention.
  • Communicating with you, including customer support.
  • Legal compliance.

How We Disclose Personal Information

We may disclose your personal information:

  • With Shopify and other vendors that provide services on our behalf.
  • With business and marketing partners.
  • When you direct or consent to disclosure.
  • Within our corporate group.
  • As part of a business transaction or to comply with legal obligations.

Relationship with Shopify

The Services are hosted by Shopify. Information you submit will be shared with Shopify and may be processed internationally. For more information about Shopify’s privacy practices, visit Shopify Privacy Policy.

Third Party Websites and Links

The Services may link to third-party websites. We are not responsible for their privacy or security practices.

Children's Data

The Services are not intended for or directed at individuals under the age of 21. We do not knowingly collect personal information from anyone under 21 years of age.

Security and Retention of Your Information

We implement safeguards to protect your personal information but cannot guarantee complete security. We retain personal information as long as necessary for business or legal purposes.

Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access / Know your information.
  • Request deletion.
  • Correct inaccuracies.
  • Request portability.
  • Opt out of sale or sharing for targeted advertising.

You may exercise these rights through our Services or by contacting us directly.

Complaints

If you have complaints, contact us using the details below. You may also lodge complaints with your local data protection authority where applicable.

International Transfers

Your personal information may be transferred outside your country. Where required, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this site with a revised “Last updated” date.

Contact

For questions about this Privacy Policy or our practices, please contact us:

BUMBLE BEE KRATOM
📧 Email: henry@nirvanasmoke.com
📞 Phone: +1 (857) 272-1858
🏢 Address: 9789 Charlotte Highway, Suite #1600, Fort Mill, South Carolina 29707, United States